1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Payment information (processed securely through third-party payment processors)
  • Account credentials (username and password)
  • Product preferences and purchase history
  • Communication preferences and customer service interactions

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and updates
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Detect, prevent, and address technical issues

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • With shipping companies to deliver your orders
  • With payment processors to handle transactions
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

7. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@balajifitness.com

+91 97843 38601

123 Fitness Street, Health City, HC 12345, India

Last Updated: January 2024

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